Shipping & Delivery

All orders placed through Caspar web shop are subject to verification, which can take up to 24 business hours. Once approved, the order will be prepared and shipped. You will be sent a notification e-mail with the tracking number of the shipment. By clicking on the trace shipment link, you will be able to see the status of your shipment. Once the order is placed, it is not possible to change the shipping address or the delivery method. Your order will be delivered to the address provided when completing your purchase. Deliveries are made from Monday to Friday (except public holidays) during normal business hours. The average delivery time for an order is 5 to 7 working days. If there is no-one home at the address specified, the courier will leave a note after each failed attempt to deliver the package. The number of attempts may vary depending on the destination country. If the package cannot be delivered, it will be returned to Caspar company and Caspar customer services will let you know that something went wrong and what to do next.

The following are shipping costs and transit time that apply to each country that we ship our products.

Country
Prices in € without tax
Transit time

< 2kg

< 10kg

< 20kg

< 25kg

< 30kg

< 40kg

Austria

5.21

9.13

10.65

12.11

14.52

16.93

3-4 days

Belgium

5.89

12.89

14.33

15.71

18.39

21.08

4-5 days

Bulgaria

5.64

11.76

13.01

14.01

16.29

18.57

5-6 days

Croatia

2.93

3.87

4.8

5.2

5.73

6.27

1-2 days

Czech Republic

5.19

8.22

9.14

10.06

11.88

13.70

3-4 days

Denmark

5.96

12.46

14.01

15.51

18.30

21.09

5-6 days

Estonia

8.75

20.58

21.86

23.13

28.22

33.31

4-5 days

Finland

10.96

21.69

22.94

24.23

33.87

43.51

6-7 days

France

8.54

11.11

12.02

13.15

17.51

21.87

5-6 days

Greece

7.71

20.39

27.98

37.12

42.32

47.52

6-7 days

Ireland

12.76

20.18

21.60

22.97

27.53

32.09

5-6 days

Italy

7.73

13.57

14.69

15.80

20.11

24.42

3-5 days

Latvia

8.25

19.48

20.06

21.15

24.03

26.92

4-5 days

Lithuania

6.79

18.18

19.33

20.28

24.70

29.11

4-5 days

Luxembourg

6.39

12.37

14.08

15.73

18.33

20.94

4-5 days

Hungary

5.97

7.48

8.40

9.32

10.54

11.75

1-2 days

Netherlands

5.93

12.04

13.60

15.10

17.88

20.67

4-5 days

Norway

15.94

26.23

27.82

29.85

31.01

32.17

5-7 days

Germany

5.42

10.84

12.48

13.55

18.29

23.02

3-4 days

Poland

6.02

14.60

15.11

15.62

17.59

19.55

3-4 days

Portugal

7.69

19.73

22.31

23.74

25.56

27.37

5-6 days

Romania

7.66

10.73

11.89

12.83

14.68

16.52

3-4 days

Slovakia

4.43

7.07

8.24

9.27

11.09

12.90

3-4 days

Slovenia

5.39

6.67

6.94

7.20

7.33

7.46

1-2 days

Spain

9.56

21.69

21.97

22.08

27.45

32.83

5-6 days

Sweden

9.09

17.80

19.59

20.89

27.47

34.05

4-6 days

United Kingdom

6.98

15.76

16.84

17.80

22.08

26.36

5-6 days